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	<title>DIY Marketers &#187; customer</title>
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	<description>Your Small Business Marketing Guide (tm) -- For CEOs with NO Marketing Department</description>
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		<title>Connect with Customers</title>
		<link>http://www.diymarketers.com/2010/06/06/connect-with-customers/</link>
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		<pubDate>Sun, 06 Jun 2010 14:40:58 +0000</pubDate>
		<dc:creator>Ivana Taylor</dc:creator>
				<category><![CDATA[30 Minute Marketing]]></category>
		<category><![CDATA[Quick Tips]]></category>
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		<category><![CDATA[Company]]></category>
		<category><![CDATA[customer]]></category>
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		<category><![CDATA[Ritz Carlton]]></category>
		<category><![CDATA[Southwest Airlines]]></category>

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Calling and Connecting with Your Customer &#8211; Just Because
I&#8217;ve been on a soapbox of &#8220;loving your customer&#8221; for over a decade now.  It got rolls of laughter from the management teams of my manufacturing company employers.  Then somewhere around the late 90&#8217;s and the early 2000&#8217;s Fast Company wrote an article called &#8220;Love is the [...]]]></description>
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		<title>Implementing the One Degree Difference in Marketing!</title>
		<link>http://www.diymarketers.com/2010/04/01/implementing-the-one-degree-difference-in-marketing/</link>
		<comments>http://www.diymarketers.com/2010/04/01/implementing-the-one-degree-difference-in-marketing/#comments</comments>
		<pubDate>Thu, 01 Apr 2010 15:09:53 +0000</pubDate>
		<dc:creator>Ivana Taylor</dc:creator>
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The One Degree Difference: In one critical moment you can change your life with change in a single thought.
It is essential that you implement the One Degree Difference in marketing. When you do this it makes is easy for others to understand: what you do, why you do it, and what is in it for [...]]]></description>
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		<title>Small Business Tips for Connecting With Customers</title>
		<link>http://www.diymarketers.com/2009/05/18/small-business-tips-for-connecting-with-customers/</link>
		<comments>http://www.diymarketers.com/2009/05/18/small-business-tips-for-connecting-with-customers/#comments</comments>
		<pubDate>Mon, 18 May 2009 19:45:00 +0000</pubDate>
		<dc:creator>Ivana Taylor</dc:creator>
				<category><![CDATA[Features]]></category>
		<category><![CDATA[Tweet Forum]]></category>
		<category><![CDATA[connecting with customers]]></category>
		<category><![CDATA[customer]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[strategy]]></category>
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&#160;
In today’s #DIYMKT Tweet Chat we confronted the issues of connecting with customers.&#160; We all know it’s good to connect with customers, but actually doing it leaves most of us a little confused.&#160;&#160; 
What does connecting with customers mean?
Laurie Burkons (@burkonsconsult) said “Connections are mutually beneficial. Reaching out is one-sided, although the first step [...]]]></description>
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